Personal data

1. Who are we?

The Site is published by the company VENTOUX PIECES, a simplified joint-stock company with a capital of €50,000, registered in the Grenoble Trade and Companies Register under number RCS 348 609 363, whose intra-community VAT number is FR00348609363, located at Grand Boulevard Vaugauthier – 38590 SILLANS and represented by Mrs. Amandine Chancel in her capacity as President (hereinafter "ARNAUD VENTOUX PIECES").

If you have any questions about this Privacy Policy or our privacy practices, Please contact us as follows:

-  By email to the following email address: contact@avp38.fr

      - By post to the following address: ARNAUD VENTOUX PIECES - 597 rue de Vaugauthier - 38590 SILLANS

2. What Data do we collect?

The Personal Data that we collect via our Site are as follows:

•  Contact Data: your contact details required to create an account on the Site or those that you provide to us via the contact form, such as your name, first name, email address;

•  Data necessary for placing an order: your contact details necessary for placing an order on the Site, such as your name, first name, postal address, telephone number, financial data relating to the user's bank account or credit card;

• Data necessary for sending newsletters or to alert you when a product is back in stock: your email address;

• Technical Data: details about the devices and technology you use. We collect this type of Data to improve and provide a better user experience when browsing our Site;

• Usage Data: including IP address, dates and times of access, Data associated with the use of the device with which you access the Site, clicks, hovering, navigation and scrolling of pages on our Site and our newsletters. We collect this type of Data to improve and provide a better user experience when browsing our Site.

ARNAUD VENTOUX PIECES takes into account the principles of data minimization. Consequently, relevant, adequate and limited information is collected to what is necessary with regard to the purposes for which it is processed.

It is important that the Personal Data we hold about you is accurate and up to date. Please keep us informed if your Personal Data changes during your relationship with us.

3. For what purposes and on what legal basis do we collect this Personal Data?

We collect your Personal Data when you create a user account, when you contact us, when we enter into a contractual relationship, or when you browse our Site.

We will always have a legal basis to use your Personal Data.

The collection and processing of this Data is necessary to:

• liaise with you,
• send you our newsletter,
• keep track of our relationship,
• perform a contract with you,
• comply with our obligations under applicable laws and regulations,
• defend and assess a legal claim and,
• for fraud prevention purposes.

Below are details of the purposes and legal basis for our collection and processing of your Data:

4. Where does your Personal Data come from?

We collect your Personal Data from various reliable and verified sources:

• Data that you provide to us on different media, through registrations or direct and indirect interactions with us.
• Data that we collect automatically, for example through certain technologies, such as cookies.
• Data that we legally obtain from third parties.

5. Is your Data shared with third parties?

We share your Personal Data with our service providers to the extent necessary to provide you with our services. The list of our service providers can be sent to you upon simple request.

We may also share Personal Data with authorities, institutions, public entities or other legitimate recipients in accordance with applicable laws and regulations, and for example, to protect and defend our rights.

We require all our data processors (within the meaning of the GDPR) to respect the security of your Personal Data and to process them in accordance with the law and we only authorize them to process your Personal Data for specific purposes and in accordance with our instructions. We require that those authorized to process your Personal Data have committed to confidentiality and that they implement technical and organizational measures to ensure a good level of security.

In addition, when your Personal Data must be processed by service providers acting as independent data controllers, we undertake to ensure that their compliance with applicable Personal Data laws is one of our selection criteria for said service providers.

Please note that we may also share your Personal Data with potential buyers and other stakeholders in the event of a merger or legal restructuring such as an acquisition, joint venture, sale or demerger.

6. Sending your Data outside the EEA (EU countries only)

We do not store your Personal Data outside the European Economic Area (EEA).

We may share your Personal Data outside the EEA. If we are required to do so, we will ensure that it is protected in the same way as within the EEA and we will provide appropriate safeguards to protect your privacy.

7. How is the security of your Personal Data ensured?

We protect your Personal Data by implementing physical and organizational security measures to prevent unauthorized access, improper use, disclosure, loss or destruction of your Personal Data.

Since the Internet is not a completely secure environment, we cannot guarantee, despite the measures we have implemented, the perfect security of the Personal Data transmitted via our Site. It is your responsibility, when using our Site, to ensure that the terminal you are using is adequately secured and protected against malware such as Trojan horses and viruses.

You are informed that, without adequate security measures (examples: secure configuration of your web browser, updating anti-virus programs, firewall software, not using software from dubious sources, etc.), you run the risk that the Data and passwords you use to protect your Data may be disclosed to unauthorized third parties.

8. Your rights:

In accordance with the law of January 6, 1978, known as the amended "Informatique et Libertés" law, and the General Data Protection Regulation of April 27, 2016 ("GDPR"), you have the following rights:

• The right to object, for legitimate reasons, to your Personal Data being processed in ways other than those to which you have consented;
• The right to object to processing, at any time, without having to provide reasons when it concerns commercial prospecting. We undertake to take into account your requests to cease processing your Data, except for legitimate and compelling reasons for the processing that would prevail over your rights and freedoms, or for the exercise or defense of our rights in court;
• The right of access: subject to certain conditions, you can obtain information concerning the processing of your Data by ARNAUD VENTOUX PIECES as well as a copy of your Personal Data currently being processed;
• The right to rectify, update or delete all or part of said data. We undertake to process your requests for correction as soon as possible in the event of inaccuracy of the Personal Data that we hold about you. We also undertake to process, as soon as possible, requests for partial or total erasure of your Data, under the conditions of Article 17 of the GDPR;
• The right to withdraw your consent, when the legal basis for processing is your consent;
• The right to limit processing: We undertake to process your requests for limitation of processing, under the conditions of Article 18 of the GDPR. In this case, we retain your Data but no longer process them except with your consent, or for the establishment, exercise or defense of legal rights;
• The right to the portability of your data: We undertake, at your request, to provide you with the Personal Data that you have communicated to us in a structured, commonly used and machine-readable format. This right to portability applies only to Data that you have provided, when the processing is based on your consent or on a contract and is carried out using automated processes;
• The right to “digital death”: In accordance with the Law for a Digital Republic, you can provide us with instructions regarding the retention, deletion and communication of Personal Data concerning you after your death. These instructions may be entrusted to a “trusted digital third party” certified by the CNIL, when they are general, or directly to us when they are specific to a processing for which we are responsible. In the absence of a designated person, your heirs will have the possibility of exercising certain rights, in particular the right of access, for the purposes of settling the estate, and the right of opposition to close your accounts;
• The right to lodge a complaint with the CNIL: In the event of a difficulty concerning the processing of your Personal Data that we carry out, we invite you first to contact us. If you believe that your rights have not been respected, you can lodge a complaint with the CNIL.

9. Exercising your rights:

You can exercise your rights by contacting us at one of the following addresses:

• By email to the email address: contact@avp38.fr
• By post to the address: ARNAUD VENTOUX PIECES - 597 rue de Vaugauthier - 38590 SILLANS

In order for your request to be processed as efficiently as possible, we ask you:

-       to indicate the processing(s) concerned by your request;

-       to tell us which right(s) you wish to exercise.

10. Changes to this Privacy Policy

 Any future changes to our Privacy Policy will be posted on this page. Please check our Privacy Policy frequently to be informed of any updates or changes to it.

This Privacy Policy was last updated on October 20, 2024.